Frequently Asked Questions
Everything you need to know about your Baby Gold experience.
What materials are used in Baby Gold jewelry?
We specialize in high-quality 14k solid gold and ethically sourced gemstones. Our pieces are designed to be heirloom-quality, ensuring they never tarnish or lose their value over time.
How long will it take to receive my order?
Standard orders typically ship within 3-5 business days. For personalized or custom-made pieces, please allow 2-3 weeks for production before your item is dispatched.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What is your return policy?
We offer a 30-day return window for all unworn, non-customized items in their original packaging. Please note that personalized jewelry and custom engravings are final sale.
How should I care for my 14k gold jewelry?
To maintain its shine, gently clean your jewelry with warm water and mild soap using a soft-bristle brush. Store your pieces in a dry place, preferably in the provided Baby Gold pouch.
Are your diamonds ethically sourced?
Absolutely. We are committed to ethical sourcing and only use diamonds that are conflict-free and compliant with the Kimberley Process.